Nearly twenty years ago, I first asked a client, "Which would you rather swallow, a watermelon or a watermelon seed?" It's an absurd question, but it effectively illustrates how positioning works. The watermelon is a concept that takes a lot of words and effort to be understood. The watermelon seed is an idea that has obvious meaning to most people...

Last week, we kicked off the holiday season with Thanksgiving, a national holiday centered around gratitude. Yet most celebrations tend to center on food. Hours, sometimes days, are put into food preparation and presentation. They say food brings us together. They also say being together reminds us to be thankful. Maybe you've experienced it: hours...