New Service: Staff Productivity Development

Dog Star Media is proud to announce a new service beginning May 1. For years, we have been asked to find an affordable way to help develop sales and marketing communication skills in your key staff members. Now, as a new offering under our coaching program, we offer a self-paced Staff Productivity Development Training. This affordable, easy-to-use can train up to three staff members who impact your business by working with the public to become better sales communicators.

Who should you enroll in our Staff Productivity Development Training?You want the people who communicate with patients to create business to be proactive, interdependent, abundant and efficient. Our training emphasizes those qualities and offers tips and tricks to sharpen those skills. If you have a team member who is not meeting their potential... or one that needs to be more productive... or one that is receiving new responsibilities... or one that is a new hire... enroll them in this self-paced development training to enhance how well they contribute to your business.

Staff Productivity Development Training includes sales training skills, marketing communication skills, time management skills and hands-on tips and tricks to be more productive. Your practice will miss fewer opportunities you pay good marketing dollars to turn up. Helping make these front-line employees more productive increases conversions, value and cash flow. In our program, we address one topic per month for a 12-month cycle.

This year, we will take a month to address these 12 topics:

What Should I Do When:

1) I know a prospective patient is shopping doctors?

2) price is an issue in closing a prospective patient?

3) a prospective patient calls only to inquire about price and wants to hang up?

4) a prospective patient does not call back or becomes unresponsive?

5) a prospective patient is elusive with his/her answers?

6) business is slow?

7) I am responsible for improving phone conversions?

8) I am put in charge of improving web site conversions?

9) I need to manage my time more efficiently?

10) a prospective patient wants to leave after a consult to think about it?

11) I’m put in charge of our Facebook account?

12) I’m in charge of determining if our marketing expenses are paying off?

Using the program is easy. You simply choose up to 3 team members to enroll. Each month, we post an essay on the monthly topic along with action points and staff development questions for enrollees to answer. Their participation is documented in our password-protected online project management software so you can check their participation each month. The program is self-paced and can be done any time during the month.

The cost for this new program is only $200/month for up to 3 team members. For May only, the first 20 clients to sign up for this first annual cycle get the discounted rate of $150/month.

Look at the questions above and ask yourself how much more productive your practice would be if your team was trained and ready to answer those questions. With this self-paced, easy to use course, you can improve your team’s performance. If you are interested in our special offer, please contact me at donald@dogstarmedia.com.